Energy Security and Geopolitical Changes in the Baltic Region
Published by
Yale-University of New Haven Joint Conference
Summary
Presented a paper at the Yale-University of New Haven Joint Conference.
Key Account Manager
Tallinn, Harjumaa, Estonia
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Summary
Managed and grew a significant revenue portfolio by leveraging CRM insights and technical expertise for enterprise clients.
Highlights
Grew a €20M+ revenue portfolio by leveraging CRM insights to identify and capitalize on account expansion opportunities, driving recurring SaaS-like value for enterprise clients.
Achieved 95%+ accuracy in forecasting annual and quarterly revenue targets, delivering critical data analytics that informed executive leadership's regional strategic planning.
Directed the successful implementation of a €3M PV Energy Storage Hybrid Plant, utilizing financial technology insights to secure the region's first €1M Battery Energy Storage System (BESS) order.
Leveraged deep technical knowledge to educate customers on new platform features, significantly increasing product adoption and reducing churn across the top 10 enterprise accounts.
Collaborated on a €28M public-sector tender, managing complex documentation and data analysis to ensure rigorous compliance and procurement standards were met.
Founder & Project Lead
Tallinn, Harjumaa, Estonia
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Summary
Led the establishment and growth of an international consultancy, specializing in cross-border projects and event management across Europe and Asia.
Highlights
Led the establishment and growth of an international consultancy, successfully delivering diverse cross-border projects and in-person events across Europe and Asia.
Managed end-to-end execution of complex international events, overseeing budgets, venue selection, vendor management (AV, staging), marketing, and on-site delivery.
Served as primary liaison for high-profile stakeholders including embassies, artists, and partners, expertly managing all aspects of invitations, travel, and accommodation.
Coordinated multi-stakeholder engagement with cultural institutions, embassies, and private-sector partners, effectively translating strategic objectives into tangible programming and deliverables.
Navigated fast-paced, high-stakes international environments, proactively resolving complex logistical challenges to ensure on-time and on-budget project delivery.
Partnership Manager
Tallinn, Harjumaa, Estonia
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Summary
Managed a diverse portfolio of partners and optimized service delivery for visitors, driving significant growth in transaction volume.
Highlights
Managed a portfolio of 50+ partners, including hotels and restaurants, ensuring robust account management and stringent Service Level Agreement (SLA) compliance.
Optimized service delivery for over 10,000 visitors by implementing data-driven operational improvements derived from partner feedback, enhancing customer experience.
Conducted complex B2B negotiations, securing favorable contract terms that drove a 15% annual growth in partnership transaction volume.
Summer School Coordinator
Tallinn, Harjumaa, Estonia
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Summary
Coordinated logistical needs and optimized scheduling for international participants, ensuring high satisfaction and retention.
Highlights
Forecasted and optimized logistical needs and scheduling for international participants, resulting in high satisfaction and retention scores for the summer program.
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Master's Degree
International Relations
Courses
Master's thesis on energy security and geopolitics in the Baltic region, analyzing small and medium states' strategic responses in the energy transition.
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Bachelor's Degree
Politics and Governance
Courses
Studied as an exchange student at the Department of Political Science, Free University of Berlin (QS#98), Germany.
Published by
Yale-University of New Haven Joint Conference
Summary
Presented a paper at the Yale-University of New Haven Joint Conference.
Published by
China: An International Journal (CIJ)
Summary
Co-authored a policy brief, currently under review for publication.
Account Expansion, Churn Management, Customer Retention, Portfolio Management, Revenue Forecasting, Risk Mitigation, Stakeholder Engagement.
Compliance Management, CRM, Data Analytics, Market Research Analysis, SaaS.
B2B Sales, Channel Expansion, Contract Negotiation, Cross-border Logistics, Key Account Management, Remote Collaboration.